Frequently Asked Questions
Everything you need to know about your Oliver Peoples experience.
What is the standard shipping timeframe within the US?
Standard shipping typically takes 3 to 7 business days. We also offer expedited and overnight shipping options for those who need their frames sooner.
What is your return policy for eyewear?
We offer a 30-day return policy for all unworn eyewear in its original packaging. Please note that custom prescription lenses are subject to specific terms.
Do you offer warranty coverage on frames?
Yes, all Oliver Peoples frames come with a limited warranty that covers manufacturing defects for up to 24 months from the date of purchase.
Can I have my prescription lenses fitted into Oliver Peoples frames?
Absolutely. You can provide your valid prescription during the checkout process, and our master opticians will custom-craft your lenses to fit your chosen frames.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How do I care for and clean my new glasses?
We recommend using the provided microfiber cleaning cloth and a gentle lens spray. Avoid using paper towels or household detergents, which can scratch the lens coatings.